ParkPal Privacy Policy
Effective Date: July 19, 2025
This Privacy Policy explains what data we collect, how we use it, and your choices regarding that data. ParkPal LLC ("Company," "we" or "us") takes your privacy seriously and is committed to protecting your personal information.
1. Who We Are & Disclaimer of Affiliation
ParkPal is a service provided by ParkPal LLC. We are an independent company and are not affiliated with, associated with, authorized by, endorsed by, or in any way officially connected with The Walt Disney Company or any of its subsidiaries or affiliates.
2. What Information We Collect
We may collect the following:
Information you provide:
- Email address (required to create an account)
- Payment details (processed securely via third-party services - we don't store full payment information)
- Search preferences like restaurant names, ride names, desired times/dates
- Notification preferences (e.g., how you want to receive alerts)
- Any other information you choose to provide (e.g., feedback, support requests)
Information we may collect automatically:
- Device/browser info (e.g., IP address, browser type)
- Usage activity (e.g., which features are used most often)
- Other non-personal data that helps us improve our service
3. How We Use Your Information
We use your info to:
- Create and manage your account
- Send you notifications based on your alert preferences
- Improve our service and user experience
- Prevent fraud or unauthorized access
We will never sell your personal data. Ever.
4. Sharing Your Information
We may share minimal data in the following cases:
- With our service providers (e.g., email delivery, payment processors) who are contractually bound to protect your data
- If required by law or legal request
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
5. Data Security
We use industry-standard security measures. However, nothing is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.
6. Children's Privacy
ParkPal is designed for users 18 and older. If we learn a child under 18 has registered, we will promptly delete the data.
7. California Consumer Privacy Act and California Privacy Rights Act
If you are a California resident, you have the following rights under the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA"):
- Right to Know. You may request details on what personal data we collect, use, and share.
- Right to Delete. You can request deletion of personal data, subject to certain legal exceptions.
- Right to Correct. You may request corrections to inaccurate personal information.
- Right to Opt-Out. You can opt out of the sale or sharing of personal data for advertising.
- Right to Restrict Sensitive Data Use. You may limit the use of sensitive personal information.
- Right Against Retaliation. The Company will not discriminate against you for exercising your rights.
8. Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Under the CCPA and CPRA, you have the right to request that the Company, and any third parties with whom your personal information is sold or shared, delete any personal information that has been collected about you. To exercise your rights, contact us at privacy@parkpal.xyz.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
9. Use of Cookies
The Company's website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Company's pages, or register with Company's site or services, a cookie helps the Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the Company's features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company's services or websites you visit.
10. International Users
We are based in the U.S. If you're using ParkPal from another country, your data will be processed and stored in the U.S. and subject to applicable U.S. laws.
11. Updates to This Policy
We'll post updates to this page with a new date. Material changes will be highlighted.
Questions? Email us at privacy@parkpal.xyz.